Effective date: October 20, 2026 · habitatHQ by Fullstakrs LLC / Commonweal
By accessing or using habitatHQ ("the Service"), you agree to these Terms of Service ("Terms") on behalf of yourself and, where applicable, the organization you represent ("Organization"). If you do not agree, do not use the Service. These Terms form a binding agreement between you, your Organization, and Fullstakrs LLC d/b/a Commonweal ("we," "us," or "our").
habitatHQ is a wildlife and animal care management platform providing tools for animal records, task scheduling, medication tracking, feeding schedules, staff management, and related features. The Service is provided as a web application deployed per Organization on dedicated infrastructure.
You must be at least 18 years of age and authorized to act on behalf of your Organization to create or administer an account. Staff accounts created by an administrator may be used by individuals who are 13 or older, subject to applicable law and your Organization's own policies.
Each user account is personal and non-transferable. You are responsible for maintaining the confidentiality of your credentials. You must notify your Organization's administrator immediately of any unauthorized access. We are not liable for losses caused by unauthorized use of your account.
Administrators are responsible for the accounts they create, the roles they assign, and ensuring that users comply with these Terms.
You agree not to:
All animal records, medical data, and care logs entered into the Service belong to your Organization. We process this data solely to provide the Service. You are responsible for the accuracy, legality, and appropriateness of the data you enter. We do not independently verify the accuracy of animal care information and are not liable for decisions made on the basis of data in the Service.
habitatHQ may offer AI-assisted features including lab report parsing. These features are provided as aids to human review, not as medical or veterinary advice. All AI-generated output must be reviewed and confirmed by a qualified staff member before being acted upon. We make no warranty as to the accuracy of AI-generated results.
The Service integrates with third-party providers including Google (authentication), SignalWire/Twilio (SMS), Anthropic (AI), and Groq (chatbot). Your use of these integrations is also subject to those providers' terms of service. We are not responsible for the availability, accuracy, or conduct of third-party services.
The habitatHQ platform, including its code, design, trademarks, and documentation, is owned by Fullstakrs LLC d/b/a Commonweal. Nothing in these Terms transfers any intellectual property rights to you or your Organization. You retain ownership of all data you enter into the Service.
We strive to maintain Service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features of the Service at any time. Where a modification materially affects your use, we will provide at least 30 days' notice to Organization administrators.
Pricing, if applicable, is agreed separately between your Organization and Fullstakrs LLC. Failure to pay fees may result in suspension of access. Any applicable taxes are your Organization's responsibility.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR CONTINUOUSLY AVAILABLE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FULLSTAKRS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF REVENUE, OR HARM TO ANIMALS, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOUR ORGANIZATION IN THE 12 MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions our liability is limited to the fullest extent permitted by law.
You agree to indemnify and hold harmless Fullstakrs LLC, its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your Organization's data.
These Terms are governed by the laws of the State of Connecticut, USA, without regard to conflict of law principles. Any disputes shall be resolved by binding arbitration administered under the rules of the American Arbitration Association, conducted in Connecticut, USA, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property violations. If you are located in the EU or UK, you may also have rights to bring claims before your local courts under applicable consumer protection law.
For users in the European Economic Area, United Kingdom, or other jurisdictions with specific data protection requirements, our data processing practices are described in our Privacy Policy. To the extent these Terms conflict with applicable mandatory consumer or data protection law in your jurisdiction, those local laws prevail.
Either party may terminate the service relationship with 30 days' written notice. We may terminate immediately for material breach of these Terms, including violation of the Acceptable Use section. Upon termination, your Organization's data will be made available for export for 30 days, after which it will be deleted.
We may update these Terms from time to time. Material changes will be communicated to Organization administrators at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.
Fullstakrs LLC d/b/a Commonweal
Connecticut, USA
legal@habitathq.org